Privacy Policy
Last updated: April 7, 2026
Who We Are
Ziviro ("we," "us," or "our") provides AI-powered lead capture and automation services for home service contractors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.
Information We Collect
We collect information you voluntarily provide to us, including:
- Contact information: Name, email address, phone number, and business name when you fill out forms on our website or book a consultation.
- Business information: Your trade type, service area, and business details shared during consultations or onboarding.
- Usage data: How you interact with our website, including pages visited, time spent, and actions taken. This is collected via standard analytics tools.
- Communication data: Emails, messages, and other correspondence between you and our team.
How We Use Your Information
We use the information we collect to:
- Deliver the services you've requested, including AI lead capture setup and management.
- Send you the resources you've opted into, such as our Free Missed Call Audit Checklist.
- Send follow-up emails related to resources you've downloaded (you can unsubscribe at any time).
- Communicate with you about your account, services, and support requests.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
Email Communications
When you download our Free Missed Call Audit Checklist or submit a form on our website, you may receive a short series of follow-up emails with related tips and resources. These emails are sent through Brevo (formerly Sendinblue), our email service provider. Every email includes an unsubscribe link at the bottom. You can opt out at any time, and we will promptly honor your request. We will never sell, rent, or share your email address with third parties for their marketing purposes.
Third-Party Services
We use the following third-party services to operate our business:
- Brevo: Email delivery and contact management. Brevo Privacy Policy
- Cal.com: Appointment scheduling. Cal.com Privacy Policy
These services have their own privacy policies governing how they handle your data. We only share the minimum information necessary for these services to function.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Opt-out: Unsubscribe from marketing emails at any time.
To exercise any of these rights, please contact us at [email protected].
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
[email protected]